Returns & Exchanges

At Lubana Store Clothing Brand, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. We strive to make the process as seamless as our style, ensuring you find the perfect fit every time.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all clothing tags are attached and the garment is in its original condition.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.