Frequently Asked Questions
Everything you need to know about shopping with Lubana Store.
What is the standard shipping time for Lubana Store orders?
We typically process orders within 1-2 business days. For domestic shipping, please allow 3-5 business days for delivery, while international orders may take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. If you aren't satisfied with your fit, you can initiate a return or exchange through our online portal.
How do I ensure I choose the right size?
Every product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.
What payment methods do you accept?
Lubana Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the colors of the clothing accurate to the photos?
We strive to display our products as accurately as possible. However, due to professional lighting and different monitor settings, slight variations in color may occur.
Do you offer international shipping?
Yes, Lubana Store ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and preferred shipping method.